We typically ship all orders within 2-4 business days. If you select Express shipping at checkout, we'll send your item via USPS Priority Mail once production is complete.

We ship all items with USPS. For international shipments, your local mail carrier will handle and deliver the item once it enters your country.

We ship all orders from our USA factory. Due to Covid-19, some international packages may be delayed due to routing or customs delays. • USA - Within 2-5 business days • Canada - Within 3-10 business days • Europe - Within 2-5 business days • Australia/NZ - Within 5-10 business days • Rest of the World - Within 5-20 business days Check your local mail carrier website for the latest updates on how Covid-19 is affecting deliveries.

We do our best to help ensure your item arrives as smoothly and quickly as possible, including labelling the package with all relevant information for customs authorities. Changes to EU customs regulations means you may be charged sales tax (VAT) upon delivery of your order. Refer to your country tax authority for guidance on what fees are due on items shipped from the USA.If fees are charged by customs, they are payable by the recipient.

We try to start production of all orders as soon as possible. Depending on when you order was placed, cancellation may be possible if production has not yet begun. Please contact our support team at info.modernstudiojewelry@gmail.com to check if changes or cancellation are possible, and give the reason you wish to cancel.

Please contact our support team for any items that arrived damaged, defective, or the wrong item arrived, including a photo of the item. We'll arrange for a replacement item to be sent to you as soon as possible. Please do not return items to us without authorization from support first.

As all items are made to order and many of them are personalized, we do not accept returns or exchanges for items we fulfill. Contact support at info.modernstudiojewelry@gmail.com if you are truly unhappy with product.